WITNESS/MARK — Industrial Intelligence Co.

Full-stack Physical AI for physical operations.

Industrial Intelligence, robotic cells and Managed OT for Physical AI Operations.An Idaho AI company.

Custom AI and automation for the operation you already run.

We help you see what AI makes possible, choose where to invest, and put it to work.

Why did the line stop... again?

Your crew got production moving. The cause is still unclear. We connect machine signals, fault history, and maintenance records to explain what happened and recognize the warning signs next time.

Where would a robot actually help?

We start with the task: tending a machine, handling parts, or catching defects. Then we design the cell, prove the fit, and keep it reliable, secure, and improving.

How do we grow with the team we have?

We build robotic cells for the dull, dirty, and dangerous work people are ready to hand over. Custom AI puts answers and operating knowledge within reach—freeing your team to solve problems, develop skills, and spend more time on work that needs their judgment.

Physical AI.
Real-world impact.

Robotic cells and machine vision for better quality, earlier defect detection, and safer material handling. Intelligent RPA carries the results into your maintenance and business systems.

Industrial Intelligence

AI has changed what’s possible.

Your existing machine data, maintenance history, and quality records hold a wealth of untapped intelligence. We use predictive, explainable AI models and agentic workflows to unlock it—anticipating faults, identifying maintenance needs, and tracing causes across disconnected systems. New capabilities from the data you already have.

Unlock Intelligence.
Already in your data.
Machine signalsMaintenance historyQuality records
Predictive & explainable AI
Anticipate faultsPlan maintenanceFind the cause
  • Custom predictive AI models for machine and process data
  • Explainable AI and agentic root-cause analysis
  • Data engineering across PLCs, SCADA, historians, and ERP
  • Custom AI tools that make operating knowledge available to your team
  • AI deployment at the factory edge, in a private cloud, or in a secure cloud environment

Physical AI

Custom robotics. Integrated automation.

Put robotic cells to work tending machines and handling parts. Use machine vision to catch defects, check dimensions, and verify assembly. We connect those results to quality records, work orders, and business systems with intelligent RPA—so the next step happens with the right information. We commission it, train your team, and manage its performance, security, and reliability for the long run.

  • Machine tending, handling, and packaging that free skilled hands
  • Vision inspection to spot defects, verify assembly, and measure parts
  • Guarding, sensing, and controls designed around the work
  • Intelligent RPA for quality records, maintenance, and production reporting
  • Commissioning, operator training, and full lifecycle management

Managed Intelligence

Monitor it.Maintain it.Secure it.

We manage your entire Physical AI and OT environment from cradle to grave. Our team understands the physical systems and production demands traditional IT support wasn’t built for. Monitoring, Cyber, maintenance, recovery, and continuous improvement are part of the design—and our responsibility through commissioning, upgrades, and secure retirement.

  • Proactive health monitoring and maintenance
  • OT cybersecurity, access control, and incident response
  • Security assessments and compliance readiness
  • Patch, firmware, and configuration management
  • Backups, recovery, and change control
  • AI model retraining, performance tuning, and continuous improvement
We augment humans.
We automate machines.

Technology should improve human lives. We design for the people who run your operation: less exposure to hazardous work, less daily frustration, and more room for skill and judgment. Your people help shape the change. The impact on their working lives is part of how we measure success.

Illustration of an operator and engineer reviewing tooling beside a robotic cell.

Industrial by default.Secure by design.

We monitor, secure, and manage your entire Physical AI and OT environment. Our team combines decades in critical infrastructure and Cyber with hands-on robotics and controls engineering. We help you meet demanding CMMC requirements and apply NIST OT security guidance to systems traditional IT support wasn’t built for.

Managed Intelligence

Industrial applications

What would this change on your floor?

Fewer interruptions. More time for skilled work. Systems that stay connected, secure, and supported. Here’s what that looks like in the problems your team knows too well.

Less downtime

See trouble coming. Know where to look.

We train custom, explainable AI models on your machine data and operating history. Your operators get predictive warnings of developing faults and process upsets, with the evidence to investigate.

More capacity

Take repetitive work off skilled hands.

Put robots to work on the loading, handling, and inspection that tie up your people. We build and commission custom robotic cells with tooling, machine vision, and controls, then train your team to run them.

Less manual handoff

Stop moving the same data by hand.

A failed inspection should reach quality. A machine fault should reach maintenance. We connect inspection results, equipment alerts, and operating history to the people and systems that need them, with intelligent RPA handling the routine handoffs.

Managed OT

We should know before you have to call.

We monitor, secure, and maintain your entire Physical AI and OT environment, working to catch problems before they interrupt production. When something fails, we trace the cause and fix it remotely where possible—or get hands on.

Proven Outcomes

Predictive AI, explainable machine learning, and vision-guided robotics applied to real production problems. Prior work through University of Idaho research and industry collaborations.

AI predicts trouble before the dryer plugs.

~15 minadvance warning for steam-dryer operators

Deep-learning forecasts turn temperature, pressure, and flow data into predictive warnings of a steam-dryer plug. An operator-facing alert gives the crew time to intervene before a blockage forces a shutdown and hazardous cleanout.

Explore the case — Amalgamated Sugar

The challenge

A plugged steam dryer interrupts production and can require people to enter the equipment to clear it.

The engineering

A long short-term memory (LSTM) AI model forecasts process conditions from dryer sensor data. A monitoring model analyzes the signals every five seconds and translates the prediction into a clear warning for operators.

The result

The University’s February 2026 report describes around 15 minutes of warning as the team prepared the system to go live. Operators decide when to stop the dryer and investigate.

University of Idaho / CIIR

Read the University’s account

Machine vision meets custom robotics.

~75%less time on O-ring insertion

Custom pneumatic tooling took on the repetitive work of fitting O-rings into molded lids. Machine vision and a robotic arm extended the design toward automated assembly, combining sensing, software, and purpose-built tooling around the production task.

Explore the case — Injection mold company

The challenge

Manually fitting O-rings into molded lids tied up people in a repetitive assembly step.

The engineering

The project developed a 3D-printed pneumatic tool and a machine-vision robotic system designed to carry it. Tooling, camera guidance, and robot integration were refined with the manufacturer around its actual parts and process.

The result

Production use of the insertion device cut this process’s time by about 75%, with further improvements underway.

University of Idaho capstone

Find defect patterns with explainable AI.

Up to 19×faster computation in parts of the analytical method

Explainable AI combines association-rule mining and genetic algorithms to find patterns linked to defects in PCB production data. The output is a set of readable rules engineers can investigate, with targeted algorithm improvements making the analysis faster to run.

Explore the case — PCB manufacturing

The challenge

Large, noisy production datasets make it difficult to find the relationships behind failed tests and explain them to an engineer.

The engineering

The method combined quantitative association-rule mining with genetic algorithms, then improved initialization, mutation, and statistical calculations on a live production PCB dataset.

The result

The May 2026 dissertation reports up to 19× computational improvements in parts of the algorithm. The work demonstrates explainable manufacturing analysis.

University of Idaho · Doctoral research

Read the doctoral research

Machine learning finds the signals that matter.

Clearer signalssensor relationships linked to water-treatment upsets

Decision-tree and random-forest AI models turned plant sensor data into interpretable relationships between upstream conditions and treatment upsets. Those findings guide predictive AI research aimed at giving operators earlier warnings and better evidence for action.

Explore the case — Inland Empire Paper

The challenge

Changes upstream in a paper mill can disrupt water treatment, creating discharge-compliance risks and interruptions to the operation.

The engineering

Decision trees and random forests were applied to process events to identify influential sensor features. Forecasting methods were evaluated alongside this classification work to support future early-warning AI models.

The result

The April 2026 research poster reports findings about influential features and correlated process conditions. An integrated forecasting system remains a research objective.

University of Idaho / CIIR

Read the research poster

The platform we’re building

WITNESS/OS

Intelligence for the
as-built industrial world.

Our forward-deployed scientists and engineers work alongside your team to understand the operation, set priorities, and expand what your people can do. WITNESS/OS is the central agentic platform we’re developing to carry that work across deployments, putting predictive insight, operating knowledge, and practical AI tools in operators’ hands.

From disconnected systems to shared intelligence.
Machines
& controls
Maintenance
& quality records
Business
systems
WITNESS/OS

Discover. Connect. Understand.

Predictive AISee trouble coming.

Physical AIPut intelligence to work.

Managed OTKeep it secure. Keep it running.

Connected data.Explainable AI.Human judgment.

KAIZEN 2.0

Continuous improvement.
Always on.

Always-on AI agents look for waste, emerging problems, and improvement opportunities in your operating data—before the pain forces a stop. They bring the evidence and ideas to your people.

AI sees the opportunity. Humans make the call.
AI-generated editorial illustration of a paper mill and water-treatment clarifier against forested Inland Northwest foothills.

An Idaho AI company

Industry is
in our blood.

We come from the mills, mines, plants, and machine shops of the Inland Northwest. We’ve spent decades in steel toes and hard hats, keeping industrial operations running. That experience shapes every system we build—and how we stand behind it.

Food + agricultural processing

Plugging, yield, moisture, energy, packaging, and process variation.

Metals + precision manufacturing

Jams, tool wear, inspection, machine tending, and quality variation.

Water + wastewater

Treatment stability, changing loads, operator decisions, pumps, and process data.

Forest products + materials

Drying, process quality, material flow, equipment condition, and energy.

Utilities + critical infrastructure

Reliability, connected assets, operating constraints, and ongoing support.

Aerospace + defense supply chain

Inspection, traceability, production automation, secure access, and cybersecurity.

Built for Industry.With Industry.

Our Design Partners help shape what industry can do next. A shared design/build investment brings your people together with our engineers and researchers to explore, prioritize, and build. Together, we turn the possibilities of modern AI and robotics into capabilities that were previously out of reach.

AI-generated editorial illustration of an operator and engineer examining a component beside a guarded robotic inspection cell.

Inside the operation.

Your operators, engineers, and maintenance team shape the priorities. We work from real equipment, real constraints, and the knowledge already on your floor.

Invested in the build.

You bring access, time, and a design/build investment. We bring the engineers, researchers, and technical ownership to build, commission, and manage the system as your operation evolves.

Bigger than one plant.

We build for the job in front of us, with tools and methods that can carry into the next line, facility, or industry.

Partners in stealth.

  • ForestProducts
  • AdvancedManufacturing
  • Aerospace
  • Smelting &Fabrication
  • DefenseIndustrial Base

Build the future with us.

We’re selectively welcoming additional Design Partners: curious people, ambitious teams, and a willingness to reach beyond how things have always been done. Let’s build something your industry hasn’t been able to do before.

Explore a Design Partnership

Founding Team

AI researchers, robotics engineers, and technology operators. We bring custom AI model development, physical systems engineering, and decades of managed services and cybersecurity experience to the same table.

Alex Stanton

Alex Stanton

Company building, enterprise strategy & AI

Alex started Exbabylon at 14 in rural Idaho, building a 2x Inc. 5000 IT and cybersecurity company and 3x INW Best Places to Work winner. He exited to a North American managed-services platform and served as its CIO with 5,500 SMBs under management. His two decades supporting aerospace, advanced manufacturing, mining, and critical infrastructure include MEP-funded CMMC readiness work. Along with his AI security research, he brings extensive M&A and PE/VC advisory experience. He is Director of Strategy at the Foundation for Agentic Networks (Cambridge) and a Fellow at Gonzaga University’s Institute for Informatics and Applied Technology.

John Shovic, PhD

John Shovic, PhD

AI, robotics & technology ventures

John builds companies around hard technical problems. A serial founder with more than three decades in industry, he has co-founded ventures in cybersecurity, semiconductors, and water treatment—including TriGeo Network Security, later acquired by SolarWinds. He brings experience turning university research into commercial products and taking companies through an exit. Today, he directs the University of Idaho’s Center for Intelligent Industrial Robotics. At WITNESS/MARK, he connects deep AI, robotics, and cybersecurity expertise with the judgment to build technology that industry can use.

Hunter Hawkins, PhD

Hunter Hawkins, PhD

Predictive AI models & industrial machine learning

Hunter develops machine-learning methods for industrial processes. His doctoral research combined machine learning, deep learning, and industrial operating data to anticipate disruptive events in continuous manufacturing. He brings the AI model-building and evaluation discipline needed to find useful signals, test a prediction, and understand how performance changes with the process.

Jacob Friedberg, PhD

Jacob Friedberg, PhD

Explainable AI & manufacturing quality

Jacob develops interpretable methods for understanding manufacturing data. His doctoral research examined electronics production quality using association-rule mining and genetic algorithms. His focus is on making complex analysis useful to engineers: finding relationships in production data, explaining what an AI model has found, and improving the practicality of running that analysis.

AI-created anonymous portrait of a team member looking toward Northwest forested hills.

Stealth Engineer

Robotic Cells & Machine Vision

He builds automation around real production tasks. His engineering work combines custom tooling, pneumatics, machine vision, and robotics, including robotic packaging equipment. He brings hands-on mechanical and integration experience to the point where parts, sensors, controls, and software have to work together as a commissioned system.

Kris Olds

Kris Olds

Robotics integration & software quality

Kris holds a master’s in computer science from the University of Idaho and works across robotics, hardware integration, and software testing. That background connects the physical system to the software controlling it. Kris brings a focus on quality assurance and repeatable processes that make an engineered system easier to deliver and maintain.

Dawson Burgess

Dawson Burgess

Controls, machine vision & connected systems

Dawson connects industrial equipment, operating data, and software. His work spans machine-data collection, AI-assisted engineering tools, and robotic cells, alongside doctoral study at the University of Idaho. He brings controls, vision, and systems integration together so that data can move from equipment into useful applications and automation can act on the result.

Bring us the problem that costs time, yield, or... sleep.

Show us the floor. Tell us what drives you nuts—and what you’ve always wanted to do. AI has changed what we can build. Let’s see what that opens up for your people, your equipment, and your business.

Say hello. Let’s walk the floor.